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Apprenticeship Administrator

The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2023.

We are the top University in the UK for Student Experience and for Teaching Quality in the Times and Sunday Times Complete University Guide 2024 and University of the Year for Social Inclusion in the Daily Mail University Guide 2024.

The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.

*University status awarded in or after 1992.

The Department  

UWL is a sector leader in the provision of degree apprenticeships, with over 6 years of experience in the delivery of specialist degree level apprenticeship programmes. The apprenticeship portfolio covers computing, engineering, healthcare, built environment, business and leadership and other apprenticeships are in development. UWL is on the register of Approved Training providers and is also approved End Point Assessment Organisation for many of the apprenticeship standards we offer. 

The Apprenticeship Office is a central professional service that manages the recruitment, onboarding, support, monitoring, and compliance of the apprenticeship provision. 

The office has successfully grown the apprentice offer in UWL with over 24-degree apprenticeships – 17 approved standards at degree level, and within these there are a further seven specialist pathways. As the range of apprenticeships, we offer has expanded, so have the numbers of apprentices and employers who engage with us. 

A significant part of the Apprenticeship Office’s role is to work with and support employers -we work with over 230 large corporates and SME’s. 

Another key role of the office is to work with the Schools and Colleges in the university to provide the required continual monitoring of apprentice’s engagement to ensure funding compliance and external regulatory body requirements. 

In recent years, Ofsted rated our Apprenticeship provision as ‘Good’ in all areas with an overall judgement of ‘Good’. The University was particularly commended for our effective partnerships with employers, responsiveness to local employment needs and enabling learners to develop in the workplace.  

The Role  

The main purpose of this administrator role is to support the development and maintenance of robust controls and procedures to ensure that the University’s apprenticeship meet with funding and other external stakeholder requirements. 

The role involves working closely with: 

  • The Director of Apprenticeships and their delegates 
  • Head of Apprenticeship Funding and Data and their delegates  
  • Other internal stakeholders such as university enquiries and admissions, course leaders, apprentices, and employer contract managers. 

The areas of responsibility for the role will include: 

  • Onboarding and enrolment 
  • Creating and administrating all documentation associated with the apprenticeship journey. 
  • Producing regular reports to demonstrate up-to date evidence of compliance/participation  
  • Monitoring and assuring compliance and quality of the apprenticeship funding documentation ensuring all learner files (evidence packs) are accurate, completed and audit ready at all times.  
  • Monitoring individual apprentices (and cohorts) engagement with the apprenticeship and weekly negative attendance reporting to employers 
  • Progress reporting to employers 3-4 times a year 
  • Monitoring and validating Off the Job hours reporting by apprentices  

The apprenticeship administration role will be required to contribute to any internal or external funding audits and quality Inspections (Ofsted.) They will be responsible for running compliance audits checks on demand from the senior team, to check for completion and compliance. 

The Person 

We are looking for a suitably experienced, enthusiastic and detail-oriented administrator to support the journey of our apprentices from initial engagement to successfully completion.   

They will be both internal and externally customer facing so they need to be confident when engaging with different stakeholders particular our business partners in an effective and appropriate manner to maintain the excellent relationships that have been built over the preceding years. 

The office experiences periods of high volume and demand therefore resilience and to work under pressure at peak times is an essential skill. 

Digital literacy and the confidence to work with a range of platforms in the creation and management of databases is required.  

How to Apply  

To apply click on ‘Apply Online’ and fill out the application form. Further information about the application process can be found here: https://jobs.uwl.ac.uk/display.aspx?id=1253&pid=0  

Please email hr.recruitment@uwl.ac.uk  if you need any assistance with the application process. 

Interviews will take place in the week commencing 2nd September 2024. 

For informal enquiries about the position please contact Janet Rowson, Director of Apprenticeships, Janet.Rowson@uwl.ac.uk 

Additional Information  

Read more about working at the University of West London at https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl 

Our department is under-represented in terms of staff from BAME (Black, Asian and minority ethnic) backgrounds, of LGBT+ identities, and with disabilities. UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer as well as a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. We welcome applications from all sections of the community, particularly those mentioned above to increase diversity in our workforce. 

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.  

Please be advised that it is expected that appointment within a grade will normally be at the minimum point. 

Previous applicants for this post need not apply again.  

This position does not meet the University criteria for Skilled Worker sponsorship 

We will intermittently review the applications as part of this open advert, therefore if successful, you will be shortlisted and contacted at any time.  

The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.

Further Details:
Job Description

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Job Details
Department
Apprenticeship Office
Location
St Mary's Road
Salary
£29,786 to £35,589 per annum
Release Date
Friday 02 August 2024
Closing Date
Monday 19 August 2024
Interview Date
Wednesday 04 September 2024
Reference
APP007
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